Customer satisfaction is the leitmotiv of our company. To ensure you good services, the company of conditioning Etraves engaged in a quality approach which resulted in a certification in 2003. After several years of exercise seeking to improve ourselves, and with the expansion of its panel of offers, we have succeeded without any non-conformity a new certification ISO 9001 version 2015.
With the primary objective of adapting to new market requirements, Etraves uses certification as a management tool at every level. This 2015 version is a highly valued tool to evaluate the company's competitiveness.
Customer satisfaction
It is one of the verification points for the ISO 9001 version 2015 certification. The latter stipulates that the packaging company must prove its ability to continuously offer services and products that meet the requirements of customers and the regulations in force. In the case of Etraves, the numbers are more than convincing.
More than 673 tons of products packed each year, more than 250 loyal customers, more than 37,000 hours of production, these are the figures that have earned the company this certification checkpoint. The respect of the environmental norms, the presentation of the products and other accessories also testify the conformity with the current laws in this sector of the conditioning.
A more complete range
The ISO 9001 version 2015 certification places a special emphasis on the company's ability to comply with new market requirements. Etraves has done well in this expansion since its last assessment. Whereas it used to only pack industrial products in small containers, Etraves now offers full services. This last one, very fashionable on the current market, allows our company to realize a finished product, taking into account your requirements.
This is a great innovation with good partnerships made with large groups throughout the packaging accessories world.
An efficient ERP
A good information system is vital to all certifications. As part of its assessment for ISO 9001 version 2015, this has been reviewed and shows grounds for satisfaction. Our company offers a nice interactive web page for you to submit your requests and get personalized quotes. We also have an integrated management software package that covers all our activities. It allows an excellent traceability of the registered goods.
It also allows to keep these records and to make important statistics for the evaluations.
Other contributing factors
The organization of the packaging line has made it possible to obtain the certification without any problems. Production is carried out in three main workshops, with managers in charge of monitoring and controlling operations. Its excellent career management system also ensures excellent motivation and work attendance. Etraves has the same type of equipment. This allows it to reposition parts to avoid gaps in production.
Conscious of the conformity at all stages of its production, the company permanently ensures the calibration and the regulation of these scales. This ensures that the containers used for packaging are filled in accordance with the regulations.
Acquiring the ISO 9001 version 2015 certification is an additional weapon in Etraves' progress. It represents an additional proof of the seriousness that exists in our company. Entrust us with your projects, and you are assured of having the best professionals available. Respect for deadlines, quality raw materials, finished products that meet the required standards, this is what we offer you at Etraves. You can trust us!
