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The beginning of a fairy tale

When I started my own home cleaning business, I was thrilled. I had been dreaming about it for years, but never had the courage to take the plunge. Then one day, I dared. I now offer a wide range of handmade products, without harmful chemical additives. As you can imagine, at a time when people feel more and more involved in the protection of nature and the respect of the environment, my success has been dazzling. I started with a display in my city's market, then following the request of my customers, I sent my products to their friends, then their families. Now, I have a loyal clientele, which grows every month. I am living my dream! However, it almost turned into a nightmare...

Highly variable orders

The word of mouth worked wonderfully well, I was flooded with orders. Overflowing is the right word. I even found myself quickly overwhelmed. I didn't know where to turn, and in the euphoria of success I couldn't understand what was going on. I couldn't handle production, packaging, shipping, billing, customer relations...

That's why I wanted to hire someone to help me. But between the salary charges and especially the fluctuation of the orders, it was neither reasonable nor judicious. I then looked for a reliable and efficient service company to outsource some tasks. I had to determine what took me the most time. And what I liked to do the least too! In all the steps of my production line, the black spot that stood out immediately was packaging. It took me a long time to prepare the necessary components for my production. Moreover, filling my products required a lot of handling, and I deplored a lot of losses, skill was never my strong point.

The need for a subcontractor

I absolutely had to improve this step. So I decided to use a subcontractor. But finding a reliable one is far from being obvious. So I focused on subcontractors specialized in reconditioning but also certified ISO 9001 and willing to pack small and medium series. Etraves immediately stood out. This company offers various packaging services, and even a secondary packaging service! Ideal for me. An unimaginable saving of time: I give my products in drums, and I get them back in the packaging I chose to supply.

However, it is not an obligation, Etraves can also provide a whole range of bottles, cartridges, bags or even tubes. I must admit that in order to develop my business, I am already thinking about some of these. At present, I am able to fulfill all my orders because I can manage without difficulty the variations of activities. I am really satisfied with the services offered by Etraves. I have always been delivered on time, and the prices are really competitive. I can fully concentrate on my business development. For me and my business, Etraves is now indispensable.

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